| Past Issue | Volume 5, Number 3, 2003 | | Satisfaction of Patients after Cataract Surgery in Oman - a Hospital-based Descriptive Study |
Rajiv Khandekar,1 Abdulatif Al Raisi,2 Murli Rao,3 Keshav Nair,3 Hamed Makki Al Tahan3
1Ophthalmologist In Charge of Eye & Ear Health Care, 2Head of Ophthalmic Services, and 3Regional Ophthalmologists, Sohar Hospital, Sur Hospital, Nizam Hospital, Oman
Objective: This study was undertaken to determine the magnitude and determinants of patients' satisfaction levels after cataract surgery
Patients and Methods: 126 patients with cataract were randomly selected from 3 hospitals in Oman. The patients were interviewed and examined pre- and postoperatively to determine their level of satisfaction with the visual outcome and services provided. Using closed-ended questions, patients' responses at the time of the follow-up visit 6 to 8 weeks after cataract surgery were noted.
Results: Seventy eight percent of the patients were satisfied with the visual gain at the time of discharge and 90% were satisfied 6 weeks after surgery. The gender difference for the satisfaction was not significant. The age of the patients was negatively associated with the rate of satisfaction. Patients with associated ocular pathology had significantly poorer visual gain and satisfaction compared with those without co-morbidity.
Conclusion: In view of the high satisfaction rate among operated cataract patients, poor patient satisfaction is unlikely to be a barrier to increasing the uptake of cataract surgery in Oman. Evaluation of the receiver's satisfaction could be an important tool for the health programme to monitor the quality of cataract care.
Key Words: Cataract, Oman, Patient satisfaction
Asian J Ophthalmol 2003;5(3):6-10.
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